About NW Communications
NW Communications & IT providing managed IT, communications and security solutions across Karratha and the Pilbara since 1992.
Over Three Decades of Local Technology Support
NW Communications & IT, trading as Norwest Communications & Computers, has supported Karratha and the wider Pilbara since 1992. Led by Buster and supported by an experienced local team, we have built long standing relationships with businesses, organisations and households throughout the region.
From our beginnings as a local computer and communications store, we have grown into a complete technology partner. Today, we provide managed IT services, business communications, connectivity, cybersecurity, CCTV, access control and technical support alongside computer repairs and technology solutions for residential customers.
Because our team is based in Karratha, we understand the challenges of operating in the Pilbara. Our customers receive practical advice, reliable solutions and support from people who are here on the ground.
What we specialise in
From fully managed business IT to communications, connectivity, security and residential technology, our local team delivers complete solutions backed by ongoing support across Karratha and the Pilbara.
Managed IT & Cybersecurity
Proactive IT monitoring, helpdesk support, system maintenance, cybersecurity, patch management, technology documentation and strategic advice through flexible Managed Services Agreements.
Microsoft 365, Cloud & Backup
Microsoft 365 administration, email and data migrations, cloud collaboration, identity management, secure backups and disaster recovery solutions that keep your business connected and protected.
Networks, NBN & Connectivity
Business and residential NBN, Starlink, Wi-Fi, structured cabling, fibre, network infrastructure and point-to-point wireless solutions designed for reliable Pilbara connectivity.
Business Phone Systems
NW Networks hosted PBX solutions, desk phones, mobile applications, number porting, call routing, auto attendants and ongoing support for businesses of every size.
CCTV, Alarms & Access Control
Complete commercial and residential security solutions, including CCTV, access control, intruder alarms, remote app access and 24/7 professional alarm monitoring
Computers, AV & Residential Technology
Computer sales and repairs, hardware upgrades, electronic accessories, TV and Foxtel installations, video conferencing, audio-visual systems and practical technology support for homes and businesses
A Message from Our Managing Director
- For more than 30 years, NW Communications & IT has helped businesses and households across Karratha and the Pilbara stay connected, secure and supported.
Technology has changed considerably during that time, but our approach remains the same: understand what our customers need, recommend practical solutions and provide dependable local support. - Today, we help businesses move beyond reactive IT support through proactive managed services, cybersecurity, cloud solutions, reliable communications and ongoing technology planning. We also remain committed to supporting our residential customers with computer repairs, connectivity and security solutions.
We are proud of the long-standing relationships we have built throughout the Pilbara and grateful for the trust our customers continue to place in our local team.
Local Expertise. Complete Technology Support.
Truly Local
Our team is based in Karratha and supports customers throughout the Pilbara. When onsite assistance is required, you have a local team nearby not a remote call centre interstate.
One Technology Partner
From managed IT, Microsoft 365 and business communications to connectivity, cybersecurity, CCTV and access control, we bring your essential technology services together under one trusted local provider.
Proactive Support
We help businesses prevent problems through ongoing monitoring, maintenance, security and technology planning not simply respond after something has already gone wrong.
Proven Pilbara Experience
Supporting the region since 1992, we understand the conditions, distances and operational demands faced by Pilbara businesses and households. Our solutions are practical, reliable and designed for the way our customers operate.
About NW Communications & IT
We have supported customers across Karratha and the wider Pilbara since 1992, giving our team more than three decades of local technology and communications experience.
We support small and medium businesses, commercial organisations, accommodation providers, community groups and households throughout the region. Our solutions can be tailored for a single user, an entire workplace or business with multiple locations .
Both. Businesses can engage us through a Managed Services Agreement for proactive monitoring, maintenance, cybersecurity and ongoing support. We also complete one-off projects, installations, upgrades and repairs for business and residential customer
Yes. Our team can manage your IT systems, Microsoft 365, cybersecurity, networks, connectivity, business phones, CCTV, alarms and access control giving you one local point of contact for your essential technology.
Our team is based in Karratha and supports customers throughout Karratha, Dampier, Wickham, Roebourne and the wider Pilbara region.
Yes. We can design, connect and support technology across multiple offices, accommodation facilities and remote sites, including networks, communications, cloud systems and security solutions.
Contact our local team to discuss your current setup, challenges and goals. We’ll assess your requirements and recommend an appropriate solution, whether you need ongoing managed support or assistance with a one-off project.